FAQs
General:
Why chose the Better Life Superstore?
What types of payment do you accept?
How long does it take to process my order?
What benefits do I gain by becoming a Better Life Member?
What is the Coupon Center?
What are some additional ways that I can save money?
Shipping:
Do you ship to all 50 states and U.S. territories?
Do you ship to APO/FPO/DPO addresses?
Do you ship internationally?
What are the shipping fees? (See Shipping Policy)
How long does shipping take?
How can I track my order?
Returns & Exchanges:
What is your policy for returns and exchanges? (See Returns & Exchanges Policy)
How do I return or exchange an item?
Where should I send items that I want to return or exchange?
Are there any restrictions on what type of merchandise can be returned?
How long does it take for my return or exchange to process?
Are there any return shipping costs? Or a restocking fee? (See Returns & Exchanges Policy)
Miscellaneous/Other:
How can I join your affiliate program? (For more information about our affiliate program, click here.)
I have a great product that I think is a fit for the Better Life Superstore. Who should I contact?
I am looking for a type of product that I didn't see on your website. Can I make a recommendation?
Why are your educational resources paperless?
How is my personal information kept safe and secure?
What is the Customer Commitment? (See Customer Commitment)
1) Why chose the Better Life Superstore? The Better Life Superstore is a leading provider of premium health and wellness products. We carry only the best products specializing in everything from health and fitness, to veganism to eco-friendly to education. we are a one-stop shop where you can take care of virtually all of your health and wellness needs!
2) What types of payment do you accept? We accept Visa, MasterCard, Discover, American Express, and PayPal.
3) How long does it take to process my order? Orders received before 2:00 p.m. EST will be processed the same day. Orders that are placed after 2:00 p.m. EST will be processed the following business day.
4) What benefits do I gain by becoming a Better Life Superstore Member? Better Life Superstore members enjoy a number of benefits, including members only discounts and coupons, free gifts and promotions, and exclusive access to certain products.
5) What is the Coupon Center? The coupon center is where you will find all of our current coupons, discounts, and specials.
6) What are some additional ways that I can save money? The Better Life Superstore helps customers save money in a number of ways: 1) By becoming a Better Life Superstore member, 2) Coupons and discount codes (visit our Coupon Center here, 3) Rewards points, 4) Refer-A-Friend discounts. We also give away free gifts and prizes to our customers (See Free Gift Giveaway).
Shipping:
7) Do you ship to all 50 states and U.S. territories? Yes. We do ship to all 50 U.S. states. However, shipping fees to Hawaii and Alaska may vary from that of the contiguous United States. Please view our shipping policy HERE.
We do not ship to the U.S. territories, at this time.
8) Do you ship to APO/FPO (or DPO) addresses? Absolutely! We ship to APO/FPO (and DPO) addresses. (Shipping rates may vary.)
9) Do you ship internationally? At this present time, we do not ship internationally. However, we do expect this to change in the near future. Please sign up to receive notifications HERE.
10) What are the shipping fees? (See Shipping Policy)
11) How long does shipping take?
12) How can I track my order?
Returns & Exchanges:
13) What is your policy for returns and exchanges? (See Returns & Exchanges Policy)
14) How do I return or exchange an item? [You will need an RMA# ?]
15) Where should I send items that I want to return or exchange? [You will need an RMA# ?]
16) Are there any restrictions on what type of merchandise can be returned?
17) How long does it take for my return or exchange to process?
18) Are there any return shipping costs? Or a restocking fee? (See Returns & Exchanges Policy)
Miscellaneous/Other:
19) How can I join your affiliate program? Our affiliates play an instrumental role in getting the word out about our products. To find out how you, too, can team up with us, click HERE.
20) I have a great product that I think is a fit for the Better Life Superstore. Who should I contact? At the Better Life Superstore, we welcome new and innovative products that add value to people’s lives. If you have a great product that is consistent with the industries we service, send us an email at: info@betterlifesuperstore.com. Please be sure to include “New Product” in the subject title.
21) I am looking for a type of product that I didn’t see on your website. Can I make a recommendation? We welcome recommendations, as well as feedback from our customers. It is our opportunity to hear directly how we can be of better service to you. To make a recommendation, or provide us with your feedback, please click HERE.
22) Why are your educational resources paperless? The Better Life Superstore is committed to finding ways to be greener, cleaner, and more efficient. In an effort to be better to our environment, our educational resources are paperless, which helps to eliminate the use of trees. Additionally, our educational resources are received instantly upon checkout.
23) How is my personal information kept safe and secure? The Better Life Superstore protects your privacy and personal information. Likewise, we take precautions to protect your information both online and offline. At no point will sell or rent this information to anyone. Please click here to view our privacy policy.
24) What is the Customer Commitment? (See Customer Commitment)
